User management

User roles comparison

Roles are categorized into two types: Guests: Users with access to specific spaces without the authority to modify settings. Team Members (Members, Moderators, Space Admins, and Team Admins): Invited users granted access to all team spaces, possessing the authority for management and control.

SpatialChat utilizes a role-based system, providing different levels of access to settings, space management, and Team account.

Roles are categorized into two types:

Guests: Users with access to specific spaces without the authority to modify settings.
Team Members: Invited users granted access to all team spaces, possessing the authority for management and control.

Further details for each role are provided below.

Space Guest

As a regular Guest in the Space, you don't have any special privileges. You are simply a participant who can move between rooms, listen to others, and communicate with others.

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Keep in mind that your role as a Guest is simply to attend the Space. You don't have any control over the Space or the ability to change it in any way.

There may also be restrictions set by the Admin that only apply to regular guests. For example, the Admin may set room permissions that prevent you from using your microphone or camera, adding content, or writing messages in the room chat.

You can join the Space by following an invitation link or by logging in without an email address.

Team Members

Team Members can be assigned different roles:

Member
Space Moderator
Space Admin
Team Admin

Let's review each one step by step and clarify all differences between them. Please, note that only participants who have been invited to Team as Members can get permanent roles.

Member

As a Member, you will have the same abilities as a guest, but you will also have the ability to invite other Guests to the Space.

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If the Team Admin decides to promote you, you will become a Member.

If you sign up with your email, you may also have the opportunity to be permanently promoted to a Space Moderator, Space Admin, or Team Admin. These higher roles come with additional responsibilities and privileges, such as the ability to manage the Space and its Members.

Space Moderator

Space Moderators can be identified by a blue badge next to their name.

One advantage of being a Space Moderator is that you are not subject to the same Space permissions as other users.

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For example, if the Space Admin or Team Admin restricts microphone usage, guests and Members will not be able to use their microphones, but Space Moderators will still have this ability.

The Space Moderator role can be assigned in the Space settings or during an event by clicking on a user and selecting the "Promote to Moderator" button. This promotion is only valid for the current session.

Space Moderators also have the ability to "politely" turn off the microphone or camera of any user if necessary, such as if a user has excessive background noise. They can also share or delete any content in the Space and remove any guest or usual team member from the Space.

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To make more significant changes to the Space or set additional settings, you must be a Space Admin or Team admin.

Space Admin

The Space Admin role can also be assigned by the Team Admin.

Space Admins have almost complete control over the Space and its features. They can:

customize the Space,
set permissions,
remove users,
change passwords,
add, edit, or delete any content in the Space,
promote Guests to temporary moderators.

Space Admins have no restrictions and have equal rights in the Space.

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However, to perform certain tasks such as adding rooms to your Space and customizing them, you must be logged in with your email.

Team Admin

The Team Admin is a person who has complete control over everything in the Space and has certain privileges as a result.

The Team Admin can:

create and manage multiple Spaces for the team,
invite guests from the team account or directly from the Space,
has access to the billing page and SSO settings,
change the Team's logo.

An important responsibility of the Team admin is the ability to promote Guests to specific roles and demote them if necessary.