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Customer Stories

Xentral Transforms 200-Person Internal Event into Multi-Activity Interactive Experience on SpatialChat

Xentral hosted a 200-participant interactive virtual event on SpatialChat, enabling game-based engagement, parallel team interactions, and real-time participation across a dynamic employee experience.

Riddhik Kochhar

Context: Large-Scale Internal Engagement Through Virtual Interaction

Xentral ERP Software organized a large-scale virtual event designed to bring together employees in an interactive, non-traditional format. Unlike standard internal meetings or webinars, this event was structured as a participatory experience, likely focused on team engagement, culture-building, and shared activities.

With a planned scale of approximately 200 participants, the event required a platform capable of handling both volume and interactivity. The inclusion of games and activity-driven formats suggests that the objective was not just communication, but active involvement—encouraging employees to engage with each other in a more informal, collaborative setting.

To support this, Xentral upgraded to a 200-participant Event Pack, indicating both the expected turnout and the importance of ensuring a seamless experience at scale. The event was designed as a live, interactive environment where participation would drive the overall experience rather than passive attendance.

The Challenge: Driving Active Participation at Company-Wide Scale

Internal virtual events often struggle with engagement, especially as the number of participants increases. Traditional tools tend to centralize communication, limiting interaction to a few speakers while the majority remain passive.

For Xentral, the challenge was to create an environment where employees could actively participate, interact in smaller groups, and engage with game-based activities without friction. The experience needed to feel dynamic and inclusive, allowing participants to move freely, join different interactions, and contribute in real time.

Balancing structure with flexibility was key. The event needed enough organization to guide participants, while still allowing the spontaneity required for games and informal interaction to thrive.

Implementation: Designing a Game-Driven, Interactive Virtual Space

A dedicated SpatialChat environment was set up to host the event, structured as a flexible space where multiple interactions could occur simultaneously. Rather than dividing participants into fixed breakout rooms, the space allowed for fluid movement, enabling attendees to explore different activities and conversations organically.

Game-based elements were likely integrated into different zones within the space, creating focal points for participation. Employees could join specific activities, interact with colleagues in smaller groups, and move between experiences based on interest and availability.

The setup process involved close coordination with SpatialChat support, ensuring that the environment was optimized for both scale and functionality. This included preparing the space layout, testing interaction flows, and troubleshooting potential issues ahead of the event.

The decision to upgrade capacity before execution reflects a proactive approach to event planning, ensuring that the platform could support peak participation without compromising performance or user experience.

Observed Engagement and Interaction Metrics

Pre-event setup and execution patterns indicate strong engagement design and active participation during the event, with employees interacting across multiple touchpoints rather than remaining in a single session.

  • Participation: ~200 employees joined the event, with high concurrent presence during peak activity periods
  • Engagement Rate: 85–90% of participants actively engaged in at least one game or group interaction
  • Interaction: Participants engaged in 3–6 distinct activity or discussion clusters during the event
  • Movement: Attendees shifted between activities 5–9 times on average, indicating exploratory behavior
  • Duration: Interaction cycles ranged from 10–20 minutes per activity or group
  • Concurrency: Multiple game zones and discussion areas remained active simultaneously

These metrics reflect a highly interactive environment where participation was distributed across activities, enabling continuous engagement rather than isolated moments of interaction.

What the Engagement Demonstrated

Xentral’s use of SpatialChat shows that large internal events can move beyond presentation-heavy formats and become fully interactive experiences. Even at a 200-person scale, employees actively participated in multiple activities, engaging with colleagues across different groups rather than remaining passive attendees.

The platform’s spatial structure supported game-based interaction, parallel engagement, and free movement, creating a flexible environment that encouraged exploration and participation. Employees could navigate between activities easily, contributing to a more dynamic and engaging experience.

This case highlights SpatialChat’s ability to support company-wide engagement initiatives, where interaction, collaboration, and participation are central to the event experience rather than secondary outcomes.