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Best Practices for Hosting Virtual Town Halls That Drive Engagement

Riddhik Kochhar

In today’s remote-first work culture, keeping your team aligned, motivated, and connected to your company’s mission can be a real challenge. That’s where Virtual Town Hall meetings—also known as All Hands meetings—come in. These gatherings play a vital role in strengthening company culture, fostering transparency, and making sure everyone feels part of the bigger picture. But let’s face it—holding your team’s attention in a virtual setting isn’t always easy.

That’s why we’ve put together our top tips to help you host Virtual Town Halls that are not just informative, but also engaging and energizing.

Before we get into the how, let’s quickly cover the what.

What Is a Virtual Town Hall (or All Hands) Meeting?

A Virtual Town Hall is a company-wide online meeting led by leadership to share updates on goals, performance, major initiatives, and company news. Inspired by the traditional town hall meetings where local officials addressed community concerns, these digital versions aim to build a sense of unity and openness across distributed teams.

They can take the form of live-streamed events or interactive video calls featuring polls, Q&A sessions, and shoutouts. Beyond just sharing information, town halls are a space to recognize wins, reinforce values, and boost team morale—making them a cornerstone of healthy, connected workplaces.

Why Town Hall Meetings Are Essential for Remote Teams

Town Hall meetings have long been a reliable way to keep organizations aligned, informed, and motivated. But for remote teams, they’re not just helpful—they’re essential.

When your workforce is spread across different cities, countries, or time zones, getting everyone in the same room simply isn’t practical. Without regular company-wide touchpoints, remote employees can feel disconnected from the bigger picture and disengaged from the company culture. Virtual Town Halls help close that gap by bringing the whole team together—no matter where they are.

Thanks to today’s tech, it's easier than ever to recreate the energy and connection of in-person meetings online. Here’s how virtual town halls benefit distributed teams:

  • Working together, from anywhere: In-person gatherings can be costly and time-consuming when your team is globally distributed. Virtual Town Halls make it easy to collaborate, communicate, and connect—without boarding a single flight.
  • Higher engagement and transparency: These meetings create an open channel between leadership and employees. By sharing updates and encouraging questions, they help build trust, boost morale, and reinforce a sense of belonging.
  • Smart cost savings: With many companies scaling down physical office spaces, large in-person meetings often require renting venues, covering travel expenses, and more. Virtual meetings cut those costs while still delivering impact.

At their best, Virtual Town Halls offer clarity, connection, and culture—all in one call.

Best Practices for Hosting Virtual Town Hall Meetings

Let’s face it—not all virtual town halls are created equal. If your team shows up but stays silent, it’s a sign they might be tuning out. In an era of back-to-back video calls, meeting fatigue is real. A successful virtual town hall isn’t just about sharing updates; it’s about breaking the monotony and creating an environment that feels dynamic, human, and genuinely worth showing up for.

Make the Space Feel Real

Traditional video calls can feel sterile. Flat screens, blank faces, long silences—it’s far from the buzz of in-person energy. To change that, create a more natural, engaging virtual setting.

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SpatialChat Design Tip: Add visual elements like tables, chairs, and breakout zones to your All Hands room. Let people gather in small groups before or after the main session—it encourages informal conversations and boosts team bonding.

Set Expectations Upfront

Engagement begins with clarity. Ask attendees to stay focused (no multitasking!) and let them know there’ll be a Q&A at the end. Setting these ground rules early helps everyone stay present and creates a smoother flow.

Invite Participation

Town halls shouldn’t be monologues. Involve your team with interactive tools—think live polls, real-time Q&As, breakout discussions, or even a quick team game. These meetings are often the only chance some employees get to connect directly with leadership or celebrate wins company-wide. Don’t let that moment go to waste.

Looking for inspiration? Explore creative meeting formats and templates on SpatialChat to make your next town hall one to remember.

Keep It Fun and Reflective of Your Culture

A town hall shouldn’t feel like a lecture or a corporate press conference. Inject personality into the session with visuals, quick games, icebreakers, or inside jokes unique to your company. These small touches help break the ice and create an environment where people feel comfortable showing up as themselves. The more relaxed the setting, the more likely your team is to engage and speak up.

Minimize Tech Frustrations

Nothing derails a virtual meeting faster than tech issues. Background noise, laggy screen shares, or glitchy audio can distract from even the best content. Before your town hall, make sure everything runs smoothly—test your slides, videos, and breakout functions, and ensure you can mute or spotlight participants as needed. A little preparation goes a long way toward a seamless experience.

Choose the Right Platform

This might sound obvious, but the platform you use makes a big difference. Standard video call tools like Zoom or Google Meet may get the job done, but they weren’t built for interaction. If you want your town hall to feel like a true company gathering—not just another meeting—use a platform designed with engagement in mind.

With SpatialChat, you can build a virtual office tailored to your team’s needs—including a dedicated Town Hall room. It’s not just a venue for presentations—it’s a place where people can mingle, chat with colleagues nearby, and even “walk out” of the meeting together to continue conversations. You’re creating more than a meeting—you’re recreating the feel of being in the same space.

SpatialChat empowers remote teams to collaborate, build culture, and actually enjoy their time together. From fun icebreakers to post-meeting huddles, it transforms passive viewers into active participants.

Ready to Level Up Your Virtual Town Halls?

If you’re looking for a better way to host town halls that your team actually looks forward to, give SpatialChat a try. It’s designed to help remote teams stay connected in a way that feels natural—making every meeting more engaging, interactive, and human.