Push notifications

SpatialChat now supports Push notifications, allowing you to stay informed about important activity even when you’re not currently inside your Space.

This feature ensures you don’t miss key updates such as messages, mentions, or system alerts while your browser tab is in the background or minimized.

Push Notifications are delivered through your browser’s built-in notification system (the same system used by applications like Slack, Gmail, or Google Meet).They work automatically once permissions are granted, without requiring any manual configuration inside SpatialChat.

What You’ll Receive Notifications For

Depending on your role and activity, you may receive alerts for:

New chat messages or direct mentions

New private messages

Someone enters the room or someone leaves the room

Push notifications can appear even if your SpatialChat tab is inactive, as long as your browser and operating system allow them. 

How Push Notifications Work

When you first open a SpatialChat Space, your browser will request permission to send notifications. 

Once granted, SpatialChat can display alerts on your desktop through your browser. 

Notifications are handled by your **operating system’s notification center** (Windows Action Center or macOS Notification Center).  

How to Enable Push Notifications in SpatialChat 

Follow the steps below to enable them for your team or space. 

Step 1: Open Your Team Dashboard 

Log in to SpatialChat and go to your team dashboard. You will see your team name, total capacity,and the list of spaces you manage.

Step 2: Access Team Settings Click the settings icon next to your team name. This will open a dropdown menu where you can manage Settings, Users, Analytics, and Plan details.

Step 3: Navigate to Push NotificationsInside the team settings, scroll down to find the Push Notifications section. This option allows your spaces to send notifications for messages and activity alerts.

Step 4: Enable Notifications

Toggle the switch to enable push notifications for your team. Once active, team members will receive real-time desktop alerts, like when someone mentions them or joins the space

How to Enable Notifications on your Browser and Operating System

To start receiving Push notifications, ensure notifications are allowed in both your browser and operating system.Step 1: Allow Notifications When Prompted

When your browser asks:

"Allow app.spatial.chat to send notifications?"

Click Allow.From then on, SpatialChat will show pop-up notifications (and sounds, if enabled in your operating system).

If you previously clicked Block, you can re-enable notifications manually in your browser’s settings (see below).

Step 2: Enable Notifications in Your System Settings - Windows 10 & 11

Go to **Start → Settings → System → Notifications**. 

Make sure **Notifications** are turned **On**. Scroll down to find your browser (Chrome, Edge, or Firefox).  Ensure notifications are allowed for that browser.

If Focus Assist is on, it can silence alerts.Go to System → Focus Assist and turn it Off, or set it to Priority only with your browser listed as a priority app.

macOS (Monterey, Ventura, Sonoma)

Open **System Settings → Notifications & Focus → Notifications**.  

Select your browser (Chrome, Safari, Edge, or Firefox).  

Turn on **Allow Notifications**.  Choose **Banners** or **Alerts**, and enable **Play sound for notifications** if desired.  

Safari notifications require Safari 16 or later on macOS Big Sur or newer.

Step 3: Check Notification Settings in Your Browser**

**Google Chrome

Go to chrome://settings/content/notifications.  Under **Allowed to send notifications**, make sure https://app.spatial.chat is listed.  

If it isn’t, click **Add**, type https://app.spatial.chat, and save.  

Microsoft Edge

Go to edge://settings/content/notifications.  Under **Allow**, add https://app.spatial.chat.  

Refresh SpatialChat and click **Allow** when prompted. Mozilla Firefox

Open **Settings → Privacy & Security → Permissions → Notifications → Settings**.  Make sure app.spatial.chat is set to **Allow**.  If not, reopen SpatialChat and grant permission when prompted.  

Safari (macOS only)

Open **Safari → Settings → Websites → Notifications**.  

Locate app.spatial.chat and set it to **Allow**. 

If missing, revisit your Space, Safari will prompt you again.  

Troubleshooting